Self Improvement

International Organisation Of Standardisation - Basics

By : Harish Yadav	Previous \| Next
Posted on : 16 Jun, 2007	Total Views : 440

What is ISO?
The International Organization for Standardization is the specialized international agency for standardization comprising the national standards bodies of 91 countries. The purpose of ISO is to promote the development of standardization and related world activities to facilitate to international exchange of goods and services and to develop cooperation in intellectual, scientific, technological and economic activity. The results of ISO technical work are published as International standards.

ISO 9000 SERIES

It is a series of standards on Quality Management System. This was brought in for the purpose of establishing a customer oriented quality discipline in marketing, design engineering, procurement, production, and inspection, testing related service functions.

The following constitute ISO 9000 series.

ISO 9001-- Quality systems-Model for quality Assurance in design/development, production, installation and servicing.
ISO 9002�Quality Systems-Model for Quality Assurance in production installation and servicing.
ISO 9003�Quality systems�Model for Quality Assurance in final inspection and test.
ISO 9004�Quality Management and Quality system elements- Guidelines.
Why an organization should go for ISO 9000 certification.

The basic objective of every organization is to attain excellence in economic performance.
The most important factor for good economic performance is quality of products/services
Quality is the basic customer decision factor. Whether a buyer is a housewife, industrial organization, government department or defense program, departmental store or importer, everyone wants to buy only best quality product.
A buyer looks for an organization, which has established consistency in quality of products or services.
Consistently producing good quality product or service is very important for customer confidence and higher positioning of buyer perceptions. Such an effort needs a set of rules or context of trading at international levels, rationalising and standardization of national guidelines are the needed efforts

Every conscious company, which wants to survive and grow, must realize in a practical manner should improve one�s business in the world standards are to be met.

How can one establish the Quality Management System and get the certification? This involves a structured approach, consisting of :

Preparation: create awareness amongst all the employees about the need for ISO 9000 certification and then necessary training should be given.
Implementation: An action plan should be worked out after reviewing the organizations business policies. Next step is the documentation, which involves preparation of quality manual, procedures, work-instruction, quality plans and quality records.
Certification: Contact the accredited certification body and fulfill the requirements of the chosen standards.
Advantages of ISO 9000 Quality Systems:

Reduction in quality costs.
Improvement in work culture and quality of products and services.
Involvement and commitments of management and employees.
Regular audit and management reviews establish good communications.
Increased market share and customer confidence.
To deal with only one certification agency.
Benefits the members of organization and society.
Improved presence in national and international markets.

Written By : Harish Yadav

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Previous Entry : Bureau Of Indian Standards - Product Certifications
Next Entry : Quality Function Deployment�The Voice Of The Customer!

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